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Insurance AR Recovery
Analyze aging balances, prioritize claim follow-up, review payer-related obstacles, and develop a recovery work plan.
Explore engagement options →Strategic Revenue Cycle Solutions
Better workflows.
Stronger revenue.
Clearer results.
TeleTouch Solutions helps healthcare organizations uncover revenue cycle bottlenecks, prioritize outstanding receivables, strengthen denial management, and build billing operations that work.
For healthcare practices, behavioral health organizations, billing partners, and public-sector procurement teams.
From fragmented to focused.
A structured view of the revenue cycle
Illustrative framework only. Bars do not represent client performance data.
AR RECOVERYDENIAL RESOLUTIONWORKFLOW DESIGNPROCESS DOCUMENTATIONOPERATIONAL SUPPORT
Our Solutions
Not just billing support.
A better way to operate.
Choose focused project support or a broader operational assessment. Every engagement starts with understanding your current process, priorities, and constraints.
✓
Denial Management
Review denial patterns, follow-up practices, escalation points, and opportunities to reduce recurring preventable issues.
Explore engagement options →◎
RCM Consulting
Assess end-to-end revenue cycle operations and translate findings into a prioritized, practical improvement roadmap.
Explore engagement options →⇄
Workflow Optimization
Clarify responsibilities, improve handoffs, define work queues, and reduce operational friction across the billing lifecycle.
See our approach →▤
SOPs & Training
Build original process documentation, role checklists, escalation guides, and structured onboarding resources.
Discuss your needs →◫
Reporting & Oversight
Establish meaningful work tracking, reporting cadence, and accountability frameworks for revenue cycle teams.
Discuss your needs →The TeleTouch Difference
Find the root cause.
Build the fix.
An unpaid claim is a problem. A workflow that repeatedly creates unpaid claims is a bigger one.
Our consulting approach connects day-to-day revenue cycle work with the operational processes behind it. The goal is clarity, consistency, and actionable next steps, not reports that sit on a shelf.
Common challenges we help assess
- Aging insurance claims without consistent follow-up
- Recurring denials and unclear escalation pathways
- Unclear ownership of daily, weekly, and monthly tasks
- Limited documentation or inconsistent onboarding
- Reporting that doesn't drive timely action
How Engagements Work
Simple to understand.
Built for action.
Know what happens before, during, and after an engagement.
01 / DISCOVER
Understand
Discuss your practice, systems, goals, and current pain points without exchanging patient information through the public site.
02 / SCOPE
Define
Agree on objectives, deliverables, timelines, access requirements, and a written fee proposal.
03 / EXECUTE
Assess & Improve
Review authorized information, identify root causes, and complete the agreed consulting or recovery work.
04 / HANDOFF
Document
Deliver findings, recommendations, workflows, or status reporting appropriate to the engagement.
Engagements & Pricing
Clear scopes. Transparent proposals.
We don't believe in a one-size-fits-all fee for very different revenue cycle challenges. Below are the ways to engage. Final pricing is provided in writing after we define the scope.
Focused Project
Workflow & SOP Review
Starting at $1,500
For a defined process, handoff, or documentation challenge.
- Discovery and scope review
- Current-state workflow assessment
- Recommendations and/or SOP deliverables
Comprehensive Assessment
Revenue Cycle Operations Audit
Project-based quote
For organizations seeking a broader view of their billing operations.
- Operational workflow evaluation
- AR and denial process review
- Prioritized improvement roadmap
Ongoing Support
AR & Denial Support
Custom proposal
For recurring or project-specific follow-up and revenue recovery needs.
- Defined account or payer scope
- Agreed reporting and deliverables
- Engagement terms tailored to requirements
How pricing is determined: Work volume, number of systems or locations, age and complexity of AR, scope of deliverables, and required support duration. The focused workflow assessment starts at $1,500 for a defined scope. Expanded assessments, SOP development, and implementation are quoted separately.
Government & Strategic Partners
Built to speak the language of procurement.
TeleTouch Solutions is developing a procurement-ready service offering for public-sector opportunities, prime contractors, and healthcare organizations seeking specialized revenue cycle support.
Potential scopes include process assessments, documentation and SOP development, revenue cycle support, denial analysis, and operational consulting, subject to solicitation requirements and organizational capabilities.
Discuss Contracting or Teaming ↗Procurement Information
Capabilities & Qualifications
A formal capabilities statement and verified business identifiers can be supplied when prepared and approved.
- Service scope and deliverables
- Contracting and teaming inquiries
- Capability alignment with solicitation needs
- Security and data-access requirements reviewed before work begins
No claim of government certification, active registration, past contract awards, or agency affiliation is made on this preview.
Frequently Asked Questions
Answers before you reach out.
What types of organizations does TeleTouch work with?
Our services are designed for healthcare practices, behavioral health organizations, medical billing partners, and organizations seeking revenue cycle operational support. Fit is confirmed during discovery.
Do you take over all of our medical billing?
Not necessarily. We can discuss a focused consulting project, defined operational support, or a broader engagement. The scope is agreed before work begins.
How much do services cost?
Our focused workflow assessment starts at $1,500. Larger assessments, SOP development, and implementation are quoted based on scope, complexity, and deliverables. You receive a written proposal before work begins.
Can you help with old insurance AR and denials?
We can evaluate the inventory, identify follow-up opportunities, and propose an approach. Recovery depends on payer rules, filing limits, documentation, contractual rights, and the facts of each claim; no reimbursement outcome is guaranteed.
Can you create workflows and SOPs for our billing team?
Yes. We can scope original role-based checklists, process maps, escalation procedures, onboarding guides, and reporting routines tailored to your operations.
Can you support a government contract or subcontract?
We welcome inquiries from procurement teams and potential prime contractors. Any specific contract eligibility, registration, security obligations, and performance capacity must be verified for the opportunity.
Can we submit patient data through the website?
No. Do not email or submit protected health information through this public inquiry channel. Any authorized access to sensitive data requires appropriate agreements and secure workflows.
What happens after I request a consultation?
We discuss your organization's needs, determine whether there is a suitable fit, and, when appropriate, prepare a proposed scope of work and fee structure.
Let's Talk
Ready to improve the way your revenue cycle works?
Tell us whether your priority is recovering outstanding receivables, reducing denials, improving workflows, or evaluating a consulting partnership.
We welcome healthcare organization, billing partner, and government contracting inquiries.
Start with a business inquiry
Contact TeleTouch Solutions to discuss your goals and request a scoped proposal.
support@teletouchsolutions.comPlease do not include patient names, medical records, insurance IDs, or other protected information.